Make a Referral to Swan Living
Thank you for considering Swan Living. A referral can be made by the person seeking accommodation or by a professional, family member or advocate with the person’s knowledge and appropriate consent.
Please Note: Submitting a referral does not guarantee a placement. We review each referral against current vacancies, eligibility, assessed support needs, known risks, compatibility, funding arrangements and whether our non-personal-care support model can safely and appropriately meet the person’s needs.
Before You Begin: Please provide as much accurate and relevant information as possible. Complete information helps us make a safe and timely decision and reduces repeated follow-up questions. Tell us about communication needs, accessibility requirements or reasonable adjustments needed during the referral process.
What Happens Next?
Acknowledgement
We aim to acknowledge incoming placement queries within a month from receipt.
Review Matrix
Assessment times vary according to the details provided, staff layout, and current vacancy lines.
Updates
We will keep the applicant or originating referrer informed and transparently explain steps.
Who We Can Support
Swan Living supports vulnerable adults aged 18+ who would benefit from structured, accommodation-based support to develop or maintain independent living skills. We consider each referral individually and will be open about whether our service is suitable.
Referral Documents
If you prefer offline processing, please download these forms and return completed copies securely to our desk:
Return components via email to: referalls@swan-living.co.uk
Need Help?
Contact Referrals Team:
📞 Phone: 07734549943
✉️ Email: referalls@swan-living.co.uk
Online Referral Inquiry
Please fill in the fields below. Do not send highly sensitive records via form structures unless security parameters are established.